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OfficeScan Deinstalieren

1 Möglichkeit

OfficeScan (6.0), dort wird das über den Eintrag "Allow Uninstall" im Registry-Schlüssel "HKLM\ SOFTWARE\ TrendMicro\ PC-cillinNTCorp\ CurrentVersion\ Misc." gesteuert. Ein Wert von "1" sorgt dafür, dass kein Passwort zur Deinstallation benötigt wird.

2 Möglichkeit

1. On one sample client, open the registry editor.

Important: Before editing the registry, make sure you understand how to restore it if a problem occurs. For more information, view the Restoring the Registry Help topic in Regedit.exe or Restoring a Registry Key Help topic in Regedt32.exe. Making incorrect changes to your registry can cause serious system problems. Always make a back up copy before making any registry changes.

2. Edit the registry:

HKLM\Software\TrendMicro\PC-cillinNTCorp\CurrentVersion\Allow Uninstall .

3. Set the value to 1.

4. Uninstall OSCE

wenn das nicht funktioniert, dann:

1. Stop the OfficeScanNT Listener and the OfficeScanNT Realtime Scan services. If this is not possible, use Task Manager or Sysinternal’s Process Explorer tool to remove the ntrtscan.exe and tmlisten.exe files from the system memory.

2. Remove the pccntmon.exe file from memory by using Task Manager or Sysinternal’s Process Explorer tool.

3. Delete the ..\OfficeScan program directory.

4. Delete the OfficeScan program groups from the Start menu.

5. Delete the following OfficeSscan registry key entries:

• Delete the HKLM/software/trendmicro hive.

• Delete the OfficescanNT Monitor key at the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run hive.

6. Proceed to the Device Manager and enable the View Hidden Devices option.

7. Remove the following hidden devices pertaining to OfficeScan (right-click and select Uninstall):

• Trend Micro VSAPI NT

• Trend Micro FILTER

• NTRTSCAN (if available)

• TMLISTEN (if available)

8. Reboot the OSCE client machine.